Go to Settings > General > About
Scroll down to find the IMEI number, tap and hold the number until you see the option to copy it. Then paste here.
Please provide a copy of your receipt.
This receipt must be from an authorised tech21 retailer.
If you cannot send in a photo of your original receipt then we can also accept a copy of a bank statement showing your original purchase.
If you have photos then you can upload them here.
Please provide at least one photo of your tech21 case to support your warranty claim.
To get a photo of your phone’s case you can use a mirror and take a picture with the flash off.
Uploading images requires bandwidth, we recommend that you complete this form when on wi-fi.
If you cannot upload photos now then we will email you and you can then send in your photos by email attachment.
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Check your email for acknowledgement of your enquiry, which will be responded to in two business days.
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Your feedback is being forwarded to our Customer Service team, expect a response soon and check your inbox for acknowledgement of your enquiry.
This may be some time if you are uploading images over a slow connection.
If this page does not reload check your email for a support ticket and maybe try again from a fast connection.
A support ticket is being created for you, this can take a few seconds.
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Forwarding your enquiry.
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Creating a ticket for you, this should only take a few seconds. Check your inbox soon.
Attempting to create a support ticket for you, this should only take a few seconds.
Please wait for this page to reload and check your email for acknowledgement of your enquiry.
A support ticket or a replacement order may have to be made, be patient.
Retrieving your order - this can take a few seconds.
Please wait whilst we find your order and attempt to cancel it.
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Uploading your application, please wait for this page to reload.
Forwarding your enquiry, this should only take a few seconds. Check your inbox for acknowledgement of your enquiry soon.
Your enquiry is being forwarded. Please check your email for acknowledgement of your enquiry.
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